Growth Audit
Lumen Skin Studio (fictional)
- Vertical
- Clinics & Aesthetics
- Prepared for
- Clinic owner
- Date
- Sample · Sep 2026
Scores
Overall score
Weakest area: Follow-up (29)
- Acquisition52Needs work
- Capture61Needs work
- Qualification38At risk
- Follow-up29At risk
- CRM44Needs work
- Measurement31At risk
Findings
4- 01A price-led offer is drawing price-shoppersAcquisitionHigh severity(expanded below)
- 02Enquiries wait hours for a first replyFollow-upCritical severity
- 03Nobody can see which enquiries became patientsMeasurementHigh severity
- 04No qualifying questions on lead formsQualificationMedium severity
A price-led offer is drawing price-shoppers
Observed fact
Two of three active ads lead with a discount; the same three images have run for eleven weeks.
Identified issue
The creative tells people the offer is cheap, not who the consultation is for, so it can attract enquiries comparing prices.
Estimated opportunityEstimate · not measured
Estimate: a higher share of enquiries meeting the clinic's criteria once consultation-led angles are tested.
Assumption
Assumes new angles are tested against the current ads for at least four weeks; no uplift figure is promised.
Recommendation
Research competitor ads and patient questions, then test two consultation-led angles per treatment beside the current ads.